I’ll let you in on a secret.
This is how the software industry works: We all know each other. If you have a problem with your Google account, all you have to do is email one of us, and go, “Hey, fix this.” We totally know who to ask.
Or, you know, you could get off your ass and figure out how computers/the Internet work(s) and find the answer to your own damn question instead of calling me in the middle of my workday, demanding that I help you.
It especially pisses me off when (since you’re locked out of your account and asking me for help) I ask for a valid address, and I ask you to make sure that the one you just gave me works, and you say “yes.” Then you text me 20 minutes later, after I’ve spent 20 minutes filling out forms and posting to forums, only to tell me, “I just tried logging into that address and it doesn’t work anymore.”
Fucking rage.
That is all.